Dominican E-Ticket: travel details and confirmation
Find the official service, practical examples and the local field checks maintained by this guide. The live application controls its own requirements.
Find the official service, practical examples and the local field checks maintained by this guide. The live application controls its own requirements.
The E-Ticket service covers entry and exit. DGM lists your full name, passport number, email, flight number, airline, exact accommodation address and applicable customs information among its requirements. The government service is free.
Keep your passport and booking confirmation beside you. Check that the direction of travel and dates match the journey you are completing. Use the address supplied by your accommodation provider.
The field cards below are a local aid, not a reproduction of every screen in the live form. Follow the official service if its questions differ.
Save the confirmation and any QR code the service generates. Keep the result available offline for your journey. Complete the required entry and exit information; do not assume that one code automatically covers both directions.
If you cannot find a confirmation, use the official service’s retrieval or help options before creating another submission. This guide cannot look up your record.
See the E-Ticket overview for the official entry point and the Dominican Republic guide for the rest of this country’s guidance.
The string next to "Passport No." on the photo page. 6 to 12 alphanumeric characters. Do not paste from the MRZ at the bottom.
^[A-Z0-9]{6,12}$
max 12First and middle names exactly as on the passport, Latin letters only. The MRZ row is always ASCII; use that as your source of truth.
Apellidos, as printed. Keep hyphens. Suffixes (JR, III) only if printed on the passport. If your passport has a blank surname field, repeat the given name.
ISO 8601 (YYYY-MM-DD). The site has a date picker — use it.
2-letter IATA code + number, no space. Common to PUJ / SDQ / POP: DL (Delta), JBU (JetBlue → use B6), AA (American), UA (United), AC (Air Canada), AT (Royal Air Maroc), IB (Iberia). Cruise arrivals: vessel name + voyage number.
Date you land in the Dominican Republic, local time. Filing 1–7 days before arrival is fine. Same E-Ticket is reused for departure — that's why it asks both dates upfront.
Hotel / resort / Airbnb name + town. Punta Cana resorts often share brand names — include the beach or address line. For cruise day-trippers, write the ship name.
"Número de pasaporte inválido"Space, dash, or pasted from the MRZ. Use the short number above.
"Fecha inválida"Used MM/DD/YYYY or DD/MM/YYYY. Use YYYY-MM-DD or the date picker.
"Vuelo no válido"Space in the flight number, wrong airline prefix, or marketing-vs-operating carrier on a codeshare.
"Vuelo de salida vacío"Departure flight field can't be blank. If you don't know it yet, use a placeholder flight on the same day — you can edit before travel.
"QR no escanea"Rare. Show passport — officer looks up record by passport number. Form is in the DGM system the moment you submit.
"No PDF after 1 hour"Check spam. Refile if still missing — duplicates are harmless, the latest one applies.
The official site shows a confirmation on screen. Screenshot it — that's your backup.
Keep the confirmation provided by the official service. Do not depend on an email arriving within a fixed time.
Keep the confirmation and QR code available for the journey you submitted. Complete entry and exit information as required by the official service.
Save the result for access without mobile data. Follow the instructions given by the official service and your carrier.
Use the government service to retrieve or check the declaration. This guide cannot look up your submission.
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Each destination has its own entry process. Check the guide for your next border crossing.